Address: 13260 Lebanon Rd, Mt Juliet, TN
Hours: 8am - 3pm
Phone: 615-754-6799
Email: Staff@nidoplayspace.com

The following terms and conditions (Terms) apply to Memberships provided by The Nest by Nido (we, our, us). By accepting Membership, you (the Member, you, your) agree to be bound by these Terms.

1. Definitions

• Nanny Services: Services provided in accordance with clause 5 for the care of a child on an ad hoc basis while the parent is on the premises.

• Nanny Session: A booked child-minding session.

• Coworking Space Session: Time booked by the Member for the use of the coworking space.

• Member: A person granted Membership by us.

• Membership: The level of membership selected by you.

• Membership Fees: Fees applicable to your Membership, including fees for Coworking Space Sessions and Nanny Services, subject to changes as outlined in clause 3.

• Our Property: Any furniture, equipment, documents, or other property owned or controlled by us in the space.

• Policies: Codes of conduct, policies, and procedures provided by us, subject to updates and changes.

• Services: Services included in your Membership, subject to updates and changes.

• Your Property / Their Property: Any equipment, documents, property, or possessions you bring into the space.

• Space and Premises: The buildings and facilities where our coworking space is located.

2. Membership

2.1. By accepting Membership, you agree to be bound by these Terms.

2.2. These Terms apply to all Members.

2.3. Your Membership is personal and non-transferable without our written consent.

2.4. Sharing a key/security code with a non-member is prohibited and may result in immediate Membership cancellation. Temporary access codes for guests are available upon request.

2.5. You agree to comply with these Terms and any additional obligations in our Policies.

2.6. We are not responsible for any property left behind. You must ensure all personal items are retrieved before leaving. Unretrieved items may be disposed of after reasonable notice, with any associated fees payable by you.

3. Membership Fees

3.1. Membership Fees are payable in advance and debited fortnightly from your nominated account until Membership ends as per clause 10.

3.2. Membership Fees may be reviewed annually or as determined by us. At least 30 days’ notice will be given for any changes.

3.3. Overdue amounts may incur interest of 10% per annum and you may be locked out of the space if not rectified within 3 business days.

3.4. You must keep payment details updated and ensure sufficient funds for debits. Rejected payments incur a $10 penalty fee and any associated recovery costs.

3.5. Membership Fees are exclusive of GST unless otherwise stated.

3.6. Membership Fees are payable even if you cannot attend booked sessions.

3.7. Members can notify absences due to illness via email. Ongoing members may be eligible for makeup days, subject to discretion and availability.

4. Space Usage

4.1. The coworking space is shared; respectful use is required. Offensive language, threatening behavior, abuse, or damage will not be tolerated.

4.2. Members must respect others’ right to quiet enjoyment and use personal devices quietly.

4.3. The space is collaborative; competing businesses may be present. You must ensure confidentiality obligations are met.

4.4. Sensitive information may be overheard; respect others’ privacy and confidentiality.

4.5. Membership grants a license to use the space, not exclusive rights. Ensure the space meets your needs.

4.6. We maintain our property to legal standards. Ensure your property is safe and compliant.

4.7. You are liable for any damage caused by your property or actions.

4.8. You must indemnify us for any damage caused by you, your employees, or guests.

4.9. Your safety and that of your guests is your responsibility.

5. Meeting Rooms, Venue Hire, and Printing

5.1. Meeting rooms are available for booking and must be returned to their original condition.

5.2. Meeting rooms booked outside regular hours may incur additional fees.

5.3. Printing is charged per page and billed monthly.

6. After Hours/Weekend Bookings

Meeting room or event space bookings outside standard business hours incur additional staffing charges.

7. Cancellations & Refunds – Event Space

7.1. Cancellations or reductions up to 48 hours before the start time are not charged.

7.2. Cancellations or reductions within 48 hours are liable for the full cost.

7.3. For bookings over $300, cancellations up to one week before the event are not charged. Less than one week notice incurs the full cost.

7.4. Any booked services cancelled less than 48 hours before the start time are liable for the full cost.

7.5. If the booked space is unavailable, a similar or higher standard room will be offered.

8. Cancellations & Refunds – Membership and Casual Bookings

8.1. Members must provide two weeks’ notice in writing to cancel ongoing memberships.

8.2. Casual day bookings require 48 hours’ notice for a full refund; 24 hours’ notice for a 50% refund.

9. Nanny Services

9.1. Nanny Services are available for children 4 months to 5 years, with a maximum 3-hour limit per session. Parents must visit and check on their kids every 3 hours.

9.2. Sign in/out sheets must be completed at each visit.

9.3. Children’s safety is paramount; identification may be required for collection.

9.4. Parents must provide necessary materials and inform staff of any special requirements.

9.5. All items must be labeled with the child’s name.

9.6. Sick children are not permitted; notify staff if your child becomes ill. Sick children will be sent home if present during nanny service.

9.7. You must remain on the premises while using Nanny Services.

9.8. Late collection procedures will be followed if necessary.

9.9. You release us from liability for any claims arising from the use of Nanny Services.

9.10. We may take and use photographs/videos of your child for marketing purposes unless you opt-out.

9.11. You indemnify us against any claims arising from your use of the Nanny Services.

9.12. You discharge us from liability for any injury, illness, or property damage related to Nanny Services.

10. Use and Care of the Premises

10.1. Members must keep the space clean and tidy, not sleep overnight, not smoke, and not use the space for illegal or immoral purposes.

10.2. The space is for office use unless otherwise approved in writing.

10.3. Smoking or Vaping is not prohibited on the premises.

10.4. Auctions, sales, medical, or retail activities are not allowed without prior consent.

10.5. No alterations to the space without prior consent; any approved alterations must be returned to original condition at the end of Membership.

10.6. No explosive, flammable, or corrosive materials are allowed.

10.7. Sub-letting or assigning the space is not permitted.

11. Visitors

11.1. Visitors must sign in at reception for safety and emergency procedures.

11.2. Notify us in advance if a visitor requires access to your workspace in your absence.

11.3. Visitors are not permitted after hours without our knowledge.

12. Liability and Indemnity

12.1. We are not liable for theft, loss, or damage to your property on the premises.

12.2. We are not liable for data or communication failures.

12.3. Our liability for breach of these Terms is capped at the amount of Membership Fees paid in the prior month.

12.4. You indemnify us for any loss or claim resulting from your breach of these Terms.

12.5. We are not liable for actions of other individuals or members.

13. Insurance

You are responsible for insuring your property and liability. We recommend obtaining appropriate insurance.

14. Termination

14.1. Either party may terminate the Membership with two weeks’ notice in writing.